Franchise Communication Software with Acknowledgement Tracking
Publish one event or announcement to all franchise locations or just a few, reach the right roles in the app, by email, push and SMS, and see which franchises have read, acknowledged and RSVP’d.
Franchise communication in Calimatic runs through Event Hub, a shared calendar where head office publishes trainings, closures, launches and meetings to every franchise location at once, and through dashboard announcements. You choose the franchises and roles, notify them in the app, by email, push and SMS, and ask them to acknowledge, RSVP or both.
Each event shows how many people were notified, saw it, acknowledged it and attended, broken down by franchise. One click reminds everyone still pending, and the location admin can be told automatically when too few have acknowledged an important event. Franchises can view and respond to corporate events, but only head office can change them.
How it works
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Create the event or start from a template
Click + New event and choose Corporate event, or start from a built-in template such as Training Day, Holiday Closure, Product Launch, Webinar or Staff Meeting. Set the category and priority, the time, whether it repeats, and whether 9:00 means 9:00 at each location or one moment in one time zone for everyone.
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Pick the franchises and roles
Send to All current & future franchises, so new locations inherit the event automatically, or to Specific franchises. Tick the business and franchise roles who should receive it, and a live count shows how many people that reaches. Corporate events go to staff only, never to students or parents.
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Ask for acknowledgement, RSVPs and reminders
Turn on Acknowledge for closures and policy updates, RSVP for trainings and meetings, or both. Choose In-app, Email, Push or SMS, add up to five reminders, and publish now or schedule it for later. Emails include one-click acknowledge and RSVP links, and Pin to dashboard keeps it in view until it starts.
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See who has responded and remind the rest
The Franchises tab shows Notified, Seen, Acknowledged and Attended against your target, plus Going and Not going totals, and each person’s status. Click Remind pending to nudge everyone who has not responded. Once the event starts, mark people Attended or Absent.
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Escalate low acknowledgement and report by franchise
In Settings, turn on Escalate low acknowledgement to tell the location admin when fewer than a set share, such as 80%, have acknowledged an Important or Critical event a set number of days before it starts. Reports show seen, acknowledged, RSVP and attended per event and per franchise, ready to download.
What's included
- Corporate events published to all current and future franchises, or chosen ones
- Audience by business and franchise role, with a live recipient count
- In-app, email, push and SMS notifications, with up to five reminders per event
- Acknowledge and RSVP requests, with one-click links in emails
- Notified, seen, acknowledged and attended tracking against a target, by franchise
- One-click reminders to everyone still pending
- Escalation to the location admin when acknowledgement of an important event is low
- Built-in templates for training days, closures, launches, webinars and staff meetings
- Calendar, list and status board views with Training, Holiday / Closure and Meeting categories
- Personal iCal feed for Google Calendar, Apple Calendar and Outlook
- Dashboard announcements for chosen roles and franchises, with start and end dates
- Email open, click and bounce rates compared across franchises in Corporate Reports
Part of Calimatic Franchise Management, in one white-labeled platform with enrollment, billing and the parent app.
Who uses it
Learning center franchises
Publish a holiday closure to every location, ask staff to acknowledge it, and see which franchises have not yet read it a few days before.
Franchise LMS
Run a franchise training calendar: schedule each Training Day from a template, ask franchise instructors and coordinators to RSVP, and mark who attended.
Education franchise networks
Announce a product launch to all current and future franchises, so locations that open next month still see it on their calendar.
Multi-location operators
Post a dashboard announcement to managers at chosen locations for a set period, and run each location’s own local events for its staff, students and parents.
See Franchise Communication in a live demo
Get a personalized demo. We'll show Calimatic running your programs, under your brand.
- 14-day free trial, no credit card
- White-labeled under your brand
- Live product walkthrough
Franchise Communication: FAQs
Common questions about Franchise Communication in Calimatic.
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