Parent Portal for Learning Centers, with a Parent App for Kids Activities

How it works

1. 1. 1

      Invite families to the portal

      Portal access emails can go out automatically when a family enrolls in a class or event, or signs up from the portal, and staff can resend one if a family needs a new link. You can also give portal access to only the first contact in a family. Parents land on a dashboard with your announcements, their students, enrolled and upcoming activities, alerts, upcoming payments and loyalty points.

   2. 2

      Let parents enroll without calling you

      Parents use Register Now on the dashboard or the Activity Finder to browse classes, camps and events. They can add several classes, and different children, to one cart and enroll together, pick add-ons, and choose to pay only the deposit or the full amount for deposit classes. The Calendar shows every scheduled activity, and parents can request a cancellation or a make-up for eligible one-on-one classes.

2. 3

   Bills, payments and statements in one place

   The Payments page lists pending invoices, upcoming payments with this month’s paid, pending and upcoming totals, and payment history. Parents pay with Pay Now, download invoice PDFs, generate their own statement, add cards and choose a default. If you sell classes in advance, they see the classes remaining for each child and what has been used.

   
3. 1. 4

      Keep the conversation and paperwork in the portal

      Messages lets parents write to instructors and staff and send attachments and voice messages. Resources holds the articles and documents you publish, and Drive lets parents view and upload documents. Parents can complete assigned assessments, answer surveys waiting for them, update family and student profiles, and keep their list of approved pick-up and drop-off contacts current.

   2. 5

      Set up the app for each role

      In System Config, Mobile, pick a role and choose which widgets appear on its app dashboard, which quick links and side-menu items it gets, and which screens it can open. In the app, parents see open and paid invoices with what is due, their payment history, and each student’s prepaid class balance. Parent portal permissions can be set for all franchises at once or for one franchise.

Who uses it