Accept Online Payments for Classes, Studios and Tutoring Centers

How it works

1. 1

   Connect your Stripe or NMI account

   Create a Stripe account, copy its API keys and client key, and enter them under Admin, System Config, Transactions Config. A message confirms the connection is active. A franchise can choose Connect with Stripe Connect to use the business’s Stripe setup and complete Stripe’s onboarding, or Individual Stripe Configuration to use its own keys.

   
2. 2

   Let families save a payment method

   Families add a card in the Payments tab of their parent portal, and staff can add one from the family’s Billing tab. On Stripe that is a credit card; on NMI families can choose a card or a bank account or check. One method is the default that charges come from, and each shows its brand, last four digits, expiry, who added it and when.

   
3. 1. 3

      Collect a payment the way that suits the family

      On any unpaid enrollment or fee, click Pay. Send an invoice with a payment link the parent pays from the email without logging in, use Pay Directly Here to enter card details for the parent and charge it straight away, or record cash, check or bank transfer under Other Payment Methods with a photo of the check.

   2. 4

      Track every transaction

      The Transactions page, also on each student and family record, lists every completed payment with its date and time, type, status and payment method, and each recurring cycle as its own transaction. Bank account payments through NMI show as Pending until the bank confirms them, usually within 5 to 7 business days, and then change to Succeeded or Failed.

   3. 5

      Refund and handle failed payments

      Staff with refund permission click Refund on a transaction, refund a completed recurring cycle from its Recurring Payments popup, or enter a partial amount when a student drops or transfers. For a failed payment, choose Collect Payment to try again, Collected by Other Ways, or No Longer Needed.

Who uses it